Alcyone Diamond Ring
Our products are Made to order
Your orders will be shipped by professional shipping carriers like FedEx, DHL or UPS. The prices on the website do not include shipping. Upon receiving your order, we will contact you back with a shipping quotation.
For USA order, shipping will take 3 to 5 days.*
For domestic order, delivery will take 2 to 3 days.*
If your country is not listed above, please contact us by email at email@example.com before placing your order.
Due to the COVID-19 pandemic, delivery time may be longer than normal.
*For product in stock.
Purchased items can be returned within 14 days. Please do use a specialized international shipping company like FedEx, DHL or UPS which required signature and tracking number, we do not accept returns by local post office. For more info: Please check out our Return Policy
Refund and Exchange:Upon reception of the item back in our office in Bangkok, refund will be processed within 6 to 12 working days, to the same credit card used for the purchase. (Please note that bank charge transaction or credit card fee may occur at your cost.)
In case of exchange, we will process to the exchange within in 3 to 4 working days upon reception of the parcel. However if we do not have in stock the desired item for exchange, we will put it in production immediately with a lead time of 30 to 45 days.
In compliance with International Online Payment regulations, all payment above THB 100,000 (3293,81 $) must be accompanied with proof of identification.
Following the payment, you will receive an email requesting your official ID.
Should you refuse or do not send proof of identification within 48h hours, your order will automatically be cancelled and the order’s amount will be refunded to your original account in full, minus the cost of transfer.